Reliable, Transparent, and Fast Delivery for Your Books

At Bookera Publication, we are committed to ensuring that your books reach you safely, promptly, and in perfect condition. Our Shipping Policy outlines all details related to domestic and international shipping, timelines, charges, and tracking.

Whether you are an author receiving author copies, a buyer purchasing your favorite books, or a bulk institutional client, Bookera provides reliable and flexible shipping solutions tailored to your needs.

1. Domestic Shipping

Coverage:
Bookera ships to all locations across India, including metro cities, tier-2, tier-3 cities, and remote areas.

• Shipping Methods:
  We partner with leading courier and logistics providers to ensure safe and timely delivery:
  – If you chose Indian Post, it may take 8-10 days.
  – Standard surface delivery typically takes 5-7 days.
  – If you opted for express air cargo delivery, you can expect – it to arrive in 2-4 days
  – Bulk/Institutional Orders – Special logistics for large quantities to institutions, schools, or corporate offices.
• Packaging:
  – All books are carefully packaged to prevent damage during transit.
  – Protective covers, bubble wraps, and sturdy boxes are used for bulk or high-value shipments.

2. International Shipping

Bookera offers international delivery to reach readers and authors worldwide.

Key Details:

• Destinations include USA, UK, Canada, Australia, UAE, and other countries.
• Shipping charges are calculated based on weight, size, and destination.
• Delivery timelines typically range from 7–21 business days, depending on customs clearance and courier services.

Customs & Duties:

• International buyers are responsible for any customs duties, taxes, or import fees.
• Bookera ensures all packages have proper documentation to minimize delays.

3. Shipping Charges

Domestic Orders:

• Charges depend on delivery location, order size, and weight.
• Free shipping is available for select promotions, bulk orders, or orders exceeding a certain amount (1000 INR).
  – Our standard shipping charges are as follows:
  1. Standard shipping: ₹50
  2. Express shipping via Delhivery Air Cargo: ₹80
  *Shipping charges may vary based on the product ordered and the shipping address.
  

International Orders:

• Charges vary based on destination and shipping method (Standard or Express).
• Shipping cost is calculated at checkout and displayed before final payment.

Bulk/Institutional Orders:

• Special negotiated shipping rates may apply for large volume orders.
• Contact our sales team for customized quotes.

4. Order Processing & Timelines

Processing Time:

• Orders are typically processed within 1–3 business days after payment confirmation.
• Printing and dispatch timelines vary for author copies, new releases, or bulk orders.

Estimated Delivery Time:

Note: Delivery timelines may vary during peak seasons, holidays, or due to courier disruptions.

5. Tracking Your Order

Bookera provides real-time tracking for all orders:

1. After dispatch, you will receive a tracking number via email or SMS.
2. Use the tracking number on the courier’s website to check your shipment status.
3. For bulk or institutional orders, you may receive detailed tracking updates for multiple packages.

Lost or Delayed Orders:

• Contact Bookera Customer Support immediately for assistance.
• We investigate with the courier and provide replacement or refund if necessary, as per our Refund and Returns Policy.

6. Special Instructions for Authors & Publishers

• Author Copies: Can be shipped directly to your address or pickup from Bookera.
• Print-on-Demand Orders: Delivered after printing; tracking is provided automatically.
• Bulk Institutional Orders: Custom packaging and logistics support available.
• International Authors: Shipping handled with care to minimize damage and delays.

7. Returns & Damages During Shipping

• Inspect your books upon delivery.
  
• Please create an unboxing video of the package before opening it to ensure a valid claim.
• Damaged or incorrect books should be reported within 48 hours to Bookera Customer Support.
• Approved claims for damaged shipments are handled with replacement or refund, following our Refund and Returns Policy.

Tips for Safe Delivery:

• Ensure correct and complete shipping address during order placement.
• Provide contact details for the recipient for courier coordination.
• For bulk shipments, confirm delivery location accessibility to avoid delays.

8. International Delivery Guidelines

• International shipments may be subject to customs clearance, which can affect delivery timelines.
• Buyers are responsible for customs duties, import taxes, and any local charges.
• Bookera ensures proper documentation to reduce delays but cannot control customs processing.
• Express international delivery is recommended for urgent shipments.

9. Contact & Support

For any shipping-related inquiries, Bookera Customer Support is always available:

• 📧 Email:
• support@bookerapub.com
• 📞 Phone: +91 7426859237
• 💬 Website Live Chat: Available during business hours

Information Required for Assistance:

• Order Number
• Shipping Address
• Tracking Number (if dispatched)
• Description of Issue (damaged, delayed, lost, or incorrect item)

Our team will provide guidance, track shipments, or initiate replacements or refunds where applicable.

10. Key Takeaways

• Bookera ships domestically across India and internationally to multiple countries.
• Shipping charges are transparent, calculated at checkout.
• Orders are processed quickly, with tracking provided for all shipments.
• Damaged or lost shipments are handled fairly, following our return and refund policy.
• Bulk orders, institutional shipments, and international deliveries receive special care and custom logistics support.

Bookera Publication is committed to reliable delivery, customer satisfaction, and transparency, ensuring that every book reaches its reader safely and promptly..